After Sale Support > TemplateKnowledgeBase.com

Using a download manager Do you provide the source code for Flash? How big are the template files? The number of pages in template packages. Search Engine field in templates Where can I get additional fonts? Where to get the free stuff that is advertised

Software Questions

Do you sell programs for editing templates? Browser Compatibility

Hosting Questions

Do you provide hosting? Checking for a web server Using templates with Geocities.com

Delivery of Products

Do you ship your products overseas? How long does it take to get the template?

After Sale Support

After Sale Support That We Offer Why do you keep closing my tickets?

Terms of Use Can I buy a template and put it on any number of web sites? Can I change the domain my template is assigned to? Can I get a membership to your site? Can I resell a purchased template? Can I use the graphics and layout of your site? Can I use your free clipart for creating my own sites? Sample Templates Does a watermark come on actual logo templates? If I buy a template, do I have exclusive ownership of it? Do I have to provide a link back or give you credit for the design? Do you have any warranties from independent design providers? Do you provide references for your clients? How can I get exclusive rights to this logo? How to find out how many people downloaded a template? How to report a piracy? If I develop websites for customers, can I use your templates? I purchased a template and never used it - can I sell it? Is the price of the template a one-time fee? Is there any unchangeable signature in the template? What is the difference between "Price" and "Unique Price"? Will I hold the copyright to a finished website?

Clipart and Images Questions

Where can I get high-resolution images? What is the difference between the the Adobe and the HTML screenshots? May I purchase specific images from your site? What is the screen resolution for the HTML screenshots? Can I purchase clipart without purchasing a template?

Custom Design Requests

Can you design a custom website template for me? How do I communicate with the author of a particular template? Can I order a custom logo? What will it cost to modify a template?

CMS and Sitebuilder programs compatability questions

Templates for CMS that we provide Shopping Carts Overview Are your templates compatible with Site2You sitebuilder? Can I use your templates with Mambo CMS? Can I use your templates with Yahoo Page Builder? Can you convert my template into a PHP-Nuke theme?

Other questions

I've been billed incorrectly - what should I do? I have purchased the wrong template. Can I exchange it?

After Sale Support

What's Inside the Template

Software Requirements

Working with fonts

Installing Fonts Installing Fonts in Mac OS X Installing Fonts in Mac OS 8, 9 or OS X Classic Using Eastern Fonts in templates

Working with HTML

Basic

Opening an HTML file Changing text in HTML editor Adding images using HTML editor Setting links in HTML editor

Advanced

How to create a contact form in HTML Changing text font and color in HTML editor How to use the "Includes" option in Dreamweaver How to embed flash intro in HTML How to center my website on the screen How to add multiple link styles on the same page How do I remove the underlines from links Making the width size of the HTML template fill up to 100% Editing titles and headings in the non flash version Creating Subpages (non flash version) Setting up gallery thumbnails How do I link to an Adobe PDF document Creating an image gallery Creating a floating window Pages are not accessible after renaming Search form comes up as an image Trouble importing pictures in Dreamweaver Incompatibility with GoLive Images are missing in HTML

Working with Photoshop

Basic

Opening a PSD file Changing text in Adobe Photoshop Changing images in Adobe Photoshop Update changes to your template

Advanced

Changing image colors in Adobe Photoshop Missing fonts from the PSD file Whole page PSD files editing Are the layers flattened and locked in .psd files? Do I need to slice the template PSD files myself? Fireworks MX and Photoshop compatibility How to add text to images

Working with Flash

Basic

Opening an FLA file Changing text in Flash Assigning links in Flash Changing images in Flash Publishing Your Flash Movie

Advanced

Working with Dynamic Flash

How to edit a Dynamic Flash Template Contact form in Dynamic Flash templates How to add special characters Saving JPG images from PSD for Dynamic Flash templates

Working with Dynamic Flash Photo Galleries

Product Description General Guideline for Gallery Usage Gallery Settings Service Gallery Settings Gallery Layout Settings How to increase max file size How to protect admin folder with .htaccess

Working with SWISHMax

Opening Your SWI file Editing Text Assigning Links Changing Images Exporting the SWF file How to create a contact form

Working with CSS

What is CSS? Editing CSS

Working with OsCommerce

How to install an osCommerce template Setting up your existing shop without re-installing Changing the number of the featured products How to update images Registering globals in OsCommerce template Configure.php file permissions OsCommerce copyright How to turn infoboxes on/off Product description How to install a contribution How to hide prices

Working with ZenCart

How to install a Zen Cart Template How to change Powered by Zen Cart How to configure your Zen Cart Shop Defining Meta Tags for the Products Free Shipping for Bigger Orders How to add multiple images to a product How to show the Categories on the main page How to Turn off Reviews and Tell A Friend I can't login to the Admin panel after installing ZenCart Changing Languages and Character Settings Managing the Product Catalog SSL Protection for Your Store If stylesheet is not loading

Working with CRE Loaded

CRE Loaded Engine Description

The engine structure The Content The template layout structure The Product Info page Shopping Cart page The Infoboxes

How to install a CRE Loaded template

Working with WordPress

How to install a WordPress theme How to install and use widgets How to optimize WP 2.1 for WP 2.0.x

Working with Php-Nuke

How to install a PHP-Nuke Theme Setting up Webmail in PHP Nuke PHP-Nuke and Adobe Photoshop screenshots differences

Working with phpBB

How to install a phpBB2 skin How to edit a phpBB theme Avatar files permissions

Uploading files to a server

How to upload files to a server Missing images after publishing How to update the template booklet.

Other Questions

Is 3D Studio MAX required to edit 3D style templates Changing the color of the templates Adding background sound Removing watermarks from logo templates Replacing the "dummy" logo with another one Taking screenshots in Mac OS X Running a video clip in flash templates Language of the template Logo and JPEG format Screen resolution compatibility Where to get some scripts

Demo movies database

AfterEffects

How to render video files in Adobe After Effects How to create FLV video from 3d max source

Flash

How to access elements using the library How to add new music samples in the Flash playlist How to assign links How to break text apart in flash How to change color gradation How to change images How to create a combobox How to create a dynamic text field How to create a masked text How to create a scrolling bar How to create a gallery and link it to the main scene How to duplicate and swap objects How to edit a scroll How to go back to a specific place in a movie How to import video by means of rendered images How to link a flash intro to the main site How to make a new gallery and link images How to make a spinning logo How to modify colors How to redirect the flash intro to the website How to skip a flash movie How to skip a flash movie (alternative) How to make a contact form work How to change a loop sound (first method) How to swap the logo for rollover button How to work with sound icons How to swap loop sound (alternative) How to manage popups How to change a pop up position How to set up current time and date How to make images display randomly

Dynamic Flash

How to edit a dynamic flash template How to add special characters How to convert dynamic flash to a regular one How to create a new dynamic flash page (1st method) How to create a new dynamic flash page (2nd method) How to change a dynamic flash gallery

Dynamic Flash Photo Gallery

How to work with images How to work with categories How to use gallery settings tool

XML Flash Templates

How to edit XML Flash templates How to make text selectable How to reposition menu buttons How to add new "read more" page

Fonts

Installing TrueType (.TTF) fonts Installing Type 1 (.PFM) fonts

Html

How to choose a background color How to use frames for the gallery How to create an image gallery How to set up gallery thumbnails

SWiSHMax

How to edit text How to assign a link How to change images How to change colors How to change sound How to extend a slideshow How to work with combobox How to create a contact form How to edit a text with effect How to skip header animation How to add subpages

OsCommerce

ZenCart

How to install a Zen Cart Template How to update images How to change "Powered by Zen Cart" How to add multiple images to a product

CRE Loaded

How to install a CRE Loaded template How to update images How to install a new language How to turn infoboxes on/off

PHPNuke

Installing a PHP-Nuke

WordPress

How to add more pages

Photoshop

How to change images How to modify colors of Shape layers How to modify main colors in PSD How to save for web How to create rounded corner effect

Unzipping

Unzipping your template