HomeBilling Questions Verification process Why do I have to undergo anti-fraud verification?

Why do I have to undergo anti-fraud verification?


Although the overwhelming majority of our customers are genuinely honest, there are cases of unauthorized credit card usage. Therefore, all of our orders are subject to a manual anti-fraud check. This verification procedure is aimed at enabling secure shopping for all of our customers. The usual order confirmation procedure will last no more than 15 minutes and does involve phone verification. Hence, every customer is required to provide a contact phone number for verification purposes. Also, under some circumstances, the billing representative does have the right to postpone an order until further verification is received.