I've been billed incorrectly - what should I do? I have purchased the wrong template. Can I exchange it?
 
HomeBilling Questions Other questions I have purchased the wrong template. Can I exchange it?

I have purchased the wrong template. Can I exchange it?


In accordance with our Terms of Use and Refund Policy we maintain a no-refund and no-exchange policy because of the specific nature of the product that we provide. Technically, there can be no situation when a "wrong template" is delivered. Before proceeding to the checkout page the customer previews the template from the shopping cart, to make sure that the template item is the one that was chosen. No other template can possibly be delivered.